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  1. ShopBack PH
  2. Troubleshooting help
  3. Cashback issues

Cashback issues

Get help with Cashback tracking and status problems, such as late or missing Cashback or incorrect amounts.

  • Cashback tracking issues: Missing or incomplete Cashback
  • Rejected Cashback and appeals
  • Problems adding or verifying withdrawal info
  • Withdrawal not received
  • Withdrawal adjustment and rejection
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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