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  1. ShopBack PH
  2. Troubleshooting help
  3. Account and login issues

Account and login issues

Get help to resolve problems with sign-up, verification, login and passwords.

  • Emails I receive don’t match my settings
  • Did not receive OTP via SMS or text message
  • Unable to verify account
  • Did not receive reset password email
  • Problems logging in
  • Account already exists
  • Merge accounts
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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