Receiving Updates and Notifications
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Will ShopBack send me emails and app notifications?Yes, we would love to keep you in the loop with our latest deals, coupon codes, promotions and upsized Cashback through our newsletters and app notifications. You will also be notified of your Cashback statuses via the newsletters and app notific...
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What types of email notifications will I receive from ShopBack?You will get two types of email notifications from ShopBack.1) Marketing promotional newsletters that keep you updated on our latest promotions, deals and upsized Cashback.2) Cashback transaction notifications or account setting emails that notify...
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Can I unsubscribe from all ShopBack emails?There are two types of email notifications from ShopBack.1) Marketing promotional newsletters that keep you updated on our latest promotions, deals and upsized Cashback.2) Cashback transaction notifications or account setting emails that notify yo...
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Can I choose what ShopBack app notifications to receive?Yes! You can choose whether to receive Cashback Alerts, ShopBack Payment Alerts and Cashback URL copied Alerts. You can also set the frequency of promotional alert notifications. You can do so by accessing the ShopBack app, tap on the user icon at...
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How do I subscribe to ShopBack newsletters?Once you sign up for ShopBack, you are automatically subscribed to ShopBack newsletters. However, if you are not already receiving the newsletters and would like to subscribe, do reach out to our friendly Customer Support Team. We will be more tha...
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How do I unsubscribe from ShopBack newsletters?Oh no! It pains us to see you go. We hope you would give us another shot, but if you must, you can click here and enter the email address you wish to unsubscribe from. Do ensure that you are logged out from your account and then open the link abov...
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How do I resubscribe for ShopBack newsletters?Welcome back, we're so glad to have you back!To re-subscribe to our newsletters, you can refer the steps below: 1. Go to "Account" 2. Click "Newsletter & Deal Info" 3. Toggle the button if you want to re-subscribe
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I have already unsubscribed, but I am still receiving newsletters. What do I do?There are two types of email notifications from ShopBack.1) Marketing promotional newsletters that keep you updated on our latest promotions, deals and upsized Cashback.2) Cashback transaction notifications or account setting emails that notify yo...
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I have already subscribed, but I am not receiving any newsletters. What do I do?Please contact our friendly Customer Support Team and we would be glad to assist you further!
