I am unable to add my credit/debit card!

At this point, ShopBack only supports Visa and Mastercard credit and debit cards that are issued in Philippines. If you are having trouble adding a card to ShopBack, please ensure:

- Your card has been issued in Philippines

- The card you are trying to add is a Visa/Mastercard credit/debit card

- You have not already linked the maximum of 10 cards 

- You are using the most updated version of the ShopBack app

If the error prompts as below, kindly reach out to us and we will assist you further. 

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We are working to add future support for other payment methods. Stay tuned for updates!

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