Why is my Cashback amount reflected as "Calculating"?

In rarer cases, our partner stores take time to finalize the Cashback result. In this case, they might require more time to complete the verification.

In other situations, if your Cashback is tracked initially at PhP 0, the final amount will be updated upon validation. You can refer to the merchant's terms and conditions!

For further clarification, do reach out to our friendly Customer Support Team!

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