How do I retrieve proof of my Cashback withdrawal?

To request for Remittance Advice/ Transfer Slip for your withdrawal request, you can refer the steps below:

1. Click on > Withdrawal History



2. Click on Need Help? and it will appear ShopBack Help. 



3. Click on 'Get Proof of Transfer'.



4. Your request will be processed and you will receive the Remittance Advice / Transfer Slip within 1 - 3 working days.

The form can only be submitted once and within 30 days since the withdrawal requested day.

For further assistance in retrieving proof for cashback withdrawal, please reach out to ShopBack Live Chat agents here, with your ShopBack account email address and the details of your withdrawal (which you can retrieve from your ShopBack account under "Withdrawal History").

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