I entered the wrong details for my Cashback withdrawal. What should I do?

To amend your withdrawal details, you will need to remove the details entered in your ShopBack account and re-enter the correct details.

If you have already submitted a withdrawal request with the wrong details, please reach out to us immediately via Live Chat here, with your ShopBack account email address and your withdrawal details (Withdrawal ID) to request for the request to be halted.

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