What passwords do I need to enter when I make a Cashback withdrawal request?

There will be 2 passwords prompted:

1) Your ShopBack login password - enter in the "Verify Password" section (not applicable to Facebook login accounts); and
2) One-Time-Password (OTP) - this is a password that will sent via SMS to your phone number. Enter to verify and confirm withdrawal.

If you are still facing issues, feel free to reach out to our friendly Customer Support Team.

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