My Cashback amount is wrong. What should I do?

Usually, taxes and shipping costs are not included in the Cashback rate. Please be sure to read through each partner store's terms and conditions.

 If the amount is still not what you were expecting, you can click the link (red box) from your ShopBack app or website and forward the order details to us. 


For other cases, please reach out to our friendly Customer Support Team and we will be at your assistance!

Can’t find what you need? Reach out to us!