How do I add or update my phone number?

1) Go to your Account Information page

2) Click/tap on your mobile number information as per screenshot below


3) Key in your ShopBack account password

4) After confirming/updating your password, you may update your new phone number.

5) A One Time Password (OTP) message will be sent to your number within 60 seconds. (Although it rarely happens, if you did not receive your OTP, kindly try again. Alternatively, you can seek help with our friendly Customer Service agents at 

6) Success!



If you still need help to update your phone number, kindly reach out to our friendly CS agent at 

Can’t find what you need? Reach out to us!

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